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Updated: Fortis BC working to restore power to 3,300 customers in the Trail and Rossland areas

Updated August 8:

Power was restored to most of the remaining customers (~670) in Warfield/Trail area just after 8 p.m., with the final remaining customers (~30) restored at 11:30 p.m.

Updated August 7 at 8pm:

Power has been restored to the around 2,600 impacted customers in Rossland as of 3pm.

Crews continue making progress on restoring power for the remaining 700 customers in the Warfield/Trail area.

Original Story:
A fallen tree has knocked out power to around 3,300 customers in the Trail and Rossland areas.

Fortis BC crews are working to repair the system and expect the power in the Rossland area to be restored by 2 p.m. and in the Trail area by 8 p.m..

However, customers should continue to check our website for updates as we learn more.

“We apologize for the inconvenience and appreciate our customers’ patience as we work to restore power safely and as quickly as possible.” said a Fortic BC spokesperson.

What to do on a power outage

This is a good reminder to be prepared for outages by having an emergency kit with items such as flashlights, a battery operated radio and fresh water on hand in an area that is easily accessible.

Make sure to stay at least 30 feet away from a downed power line – or the length of a school bus.

If you are involved in an accident where poles or wires are involved, it is important to remain calm, stay in your vehicle, dial 9-1-1 and wait until FortisBC can turn off and isolate the power.

Meanwhile, in case of our power outage, here are some tips:

  • Switch off appliances, electronics and lights to prevent a power surge when service is restored. However, leaving one light on inside and one outside will help both you and us know when the power is back on.
  • Don’t touch your circuit breaker or fuse panel with wet hands or while standing on a damp floor
  • Use your barbecue or propane camp stove to cook outside
  • A gas cooktop can be used during a power outage to prepare food, but do not use it as a heating source
  • Use wind-up or battery-powered flashlights
  • If you use candles, do not leave them unattended
  • Keep refrigerator and freezer doors closed as much as possible to keep food cold. A half-full freezer will keep food frozen for up to 24 hours and a full freezer will keep food frozen for up to 48 hours

To report an outage, downed wires or poles, please call us at 1-866-436-7847.


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